7 bet Privacy Policy — Your Data, Handled with Care

When you register an account on 7 bet, we collect the personal information you provide during sign-up, including your full name, date of birth, email address, and contact number. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is necessary to process deposits and withdrawals securely. As you use the platform, we automatically gather technical data including your device type, browser, IP address, and session activity — this helps us keep the platform secure and running smoothly. If you contact our support team, we retain records of that communication to help resolve any follow-up issues efficiently. We do not collect more information than is reasonably necessary to operate the platform and comply with applicable regulations in the Philippines. All data collected is stored securely and accessed only by authorised personnel with a legitimate reason to do so. You can review the full list of data categories we hold by contacting our support team through the details available on the platform.

The personal data we collect is used primarily to operate and maintain your 7 bet account, process your bets and financial transactions, and verify your identity in line with our security and compliance obligations. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and we will only send you promotional communications if you have opted in to receive them. Technical data such as your IP address and session logs are used to detect and prevent fraud, protect the integrity of the platform, and investigate any suspicious activity that may affect your account or other users. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience for players across the Philippines. Your data is never sold to third parties for marketing purposes, and we do not use it for any purpose that is incompatible with the reasons it was originally collected. If we ever need to use your data for a new purpose, we will notify you and, where required, seek your consent before doing so. For questions about how your data is used, the FAQ page is a good starting point.

7 bet does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your information, and we will comply with such obligations while taking reasonable steps to notify you where legally permitted. If 7 bet undergoes a business restructure or acquisition, your data may be transferred as part of that process, but the receiving party will be bound by the same privacy obligations set out in this policy. We do not share your data with other betting platforms, advertisers, or data brokers under any circumstances. Any third-party provider we work with is carefully vetted to ensure they meet appropriate data security standards before we engage them. If you have concerns about a specific third party we work with, you are welcome to raise this with our support team.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum period required by applicable financial regulations, even after an account is closed, to support any future audits or investigations. Account activity logs are kept for a shorter period and are reviewed periodically to ensure we are not holding data longer than necessary. If you request that your account be closed, we will begin the process of deleting or anonymising your personal data, subject to any retention obligations that prevent immediate deletion. We do not keep your data indefinitely — our data retention schedule is reviewed regularly to ensure it remains proportionate and compliant. If you would like to know the specific retention period that applies to a particular category of your data, please contact our support team. Once the applicable retention period has passed, your data is securely deleted or irreversibly anonymised.

As a user of the 7 bet platform based in the Philippines, you have a number of rights in relation to your personal data that we are committed to upholding. You have the right to access the personal information we hold about you, to request corrections if any of it is inaccurate or out of date, and to request deletion of your data where there is no legitimate reason for us to continue holding it. You also have the right to object to certain types of processing, such as direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. If you believe your data has been handled incorrectly, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, contact our support team through the details available on the platform — we aim to respond to all data-related requests within a reasonable timeframe. We will never penalise you for exercising your privacy rights, and we take all such requests seriously.

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These include encrypted data transmission, access controls that limit who within our organisation can view your information, and regular security reviews of our systems and processes. Your account is protected by a password that only you should know — 7 bet will never ask you to share your password via email, chat, or any other channel, and any such request should be treated as fraudulent and reported to us immediately. We encourage you to use a strong, unique password for your account and to log out when using shared or public devices. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe. In the event of a data breach that materially affects your account, we will notify you as promptly as possible in accordance with our obligations under applicable law. For more guidance on keeping your account secure, visit our FAQ page.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements in the Philippines. When we make material changes, we will notify you through a prominent notice on the platform or via the contact details associated with your account, giving you the opportunity to review the updated policy before continuing to use the platform. The date at the top of this page indicates when the policy was last revised, so you can always check whether it has changed since you last read it. Continued use of the 7 bet platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options. We recommend checking this page periodically so you are always aware of how your data is being handled. This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, which together form the full framework governing your use of the platform.